Privacy Policy

Introduction

Khana Bazaar ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website goodee.com or make a purchase. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on the website
• Place an order on our website
• Contact us through our contact form
• Subscribe to our newsletter
• Enter contests or promotions

This information may include: name, email address, phone number, shipping address, billing address, payment information (processed through JazzCash or EasyPaisa), and order history.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including: IP address, browser type, operating system, referring URLs, and information about how you interact with our website. We also collect information about your browsing activity through cookies and similar technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Communicating with you about products, services, and promotions
• Providing customer support and responding to inquiries
• Improving our website and services
• Analyzing website usage and trends
• Preventing fraudulent transactions and protecting security
• Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

• Session Cookies: Used to maintain your session while browsing
• Persistent Cookies: Remember your preferences across sessions
• Analytics Cookies: Help us understand how visitors use our website

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Sharing

We may share your information with:

• Payment processors (JazzCash, EasyPaisa) to complete transactions
• Shipping partners for order delivery
• Service providers who assist in our operations
• Law enforcement when required by law

We do not sell your personal information to third parties.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us at privacy@goodee.com.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.